Service Colleague

Asda; Old Warren; On-site; GBP 14,000 - 15,000; Part time

Benefits offered by this job

Colleague discount 15%

Company pension

Wellbeing support

Job summary

Asda in Tilehurst is seeking a friendly Service Colleague to be at the heart of the customer experience. You may stock shelves, unpack deliveries, pick online orders, serve at the checkout or even help with pizzas, adapting to store needs while delivering great service with a smile.

You'll work 20 hours per week on afternoons, joining a fast-paced, supportive team where teamwork and customer focus come first; training and benefits are included.

Qualifications

• Customer-focused approach to service delivery.
• Teamwork and collaboration with colleagues.
• Reliable and punctual with a positive attitude.
• Willingness to learn and adapt to store needs.

Responsibilities

• Stock shelves and unpack deliveries.
• Assist with picking online orders.
• Serve at the checkout and support store operations.
• Contribute to a fast-paced, friendly customer experience.

Skills

Customer service

Team player

Reliability

Flexibility

Willing to learn

Job description

Job Title

Service Colleague

Location

Tilehurst

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Afternoons

Hours per Week

20

Pay Rate

£13.10

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

15 October 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.

• Team player: You work well with others and support your colleagues.

• Reliable: You show up ready to work and take pride in what you do.

• Positive attitude: You bring energy and enthusiasm to every shift.

• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.

• Willingness to work in a fast-paced customer service environment.

• Good communication skills and a team mindset.

• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

• Company pension

• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

• Colleague recognition programme

• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.