Service Colleague

ASDA; Telford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Telford is looking for a part-time Service Colleague to enhance customer experience and support team efforts. Responsibilities include providing great service and collaborating with colleagues. Benefits include a 15% shopping discount from day one, excellent wellbeing support, and a company pension.

Benefits

15% shopping discount

Discounted Asda services

Flexible pay access

Company pension

24/7 virtual GP

Colleague recognition programme

Qualifications

• Friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Ensure a positive experience for customers.
• Collaborate effectively with team members.
• Show up ready to work and take pride in your tasks.
• Bring enthusiasm to every work shift.

Skills

Customer service

Teamwork

Communication

Flexibility

Job description

Overview

Job Title: Service Colleague

Location: FS - 1221 Telford Greggs

Employment Type: Part time

Contract Type: Permanent

Shift Pattern: Work Shift: Days

Hours per Week: 25

Pay Rate: £12.45

Category: Retail Hourly Colleagues, Sales Staff

Closing Date: 14 October 2025

What makes a brilliant Service Colleague

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.