Service Colleague

Asda Stores Ltd; Preston; On-site; GBP 11,000 - 12,000; Part time

Job summary

Asda Stores Ltd in Preston Fulwood is seeking a Service Colleague for online order picking. The role is part-time, 16 hours per week over 4 days, including a weekend shift, with early starts around 04:00 and a 18+ age requirement.

You’ll help deliver great customer service across store areas, stocking shelves, unpacking deliveries, picking online orders and assisting at the checkout. Join a friendly, fast-paced team and be adaptable to the needs of customers and the business.

Qualifications

• Customer-focused: you enjoy helping people and making their experience positive.
• Team player: you work well with others and support colleagues.
• Reliable: you show up ready to work and take pride in what you do.
• Positive attitude: you bring energy and enthusiasm to every shift.
• Willing to learn: you’re open to training and keen to build your skills.

Responsibilities

• Pick customer online orders for delivery.
• Stock shelves and unpack deliveries.
• Assist at the checkout and with in-store duties.
• Be flexible across a range of shifts, including weekends.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Flexible shifts

Job description

Job Title Service Colleague Location Preston Fulwood Employment Type Part time Contract Type Fixed Term Shift Pattern Work Shift: Days Hours per Week 16 Pay Rate £13.10 Category Retail Hourly Colleagues, Sales Staff Closing Date 18 October 2026

This role is within the Home Shopping department and the role is for online picking, you will be responsible for picking customer orders ready for delivery. The hours of work are 16 hours per week over 4 days ( 4 hours per day ) you will be required to work a weekend day and be flexible across the week, there is an element of heavy lifting and possibly some time spent in chillers or freezers. You will be required to be aged 18 or over due to the start time as the role starts at 04:00am please bear this in mind if you rely on public transport.

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.