Service Colleague

Subway; Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prominent food service brand in Norwich is seeking a Service Colleague to enhance customer experience. Responsibilities include food preparation, serving, and maintaining a clean environment. Ideal candidates will be friendly, reliable, and team-oriented, with flexibility for shifts. Competitive pay at £12.45/hour along with various employee perks including discounts and wellbeing support.

Benefits

15% colleague discount at Asda

Special offers on various services

Company pension

24/7 virtual GP access

Excellent parental leave policies

Colleague recognition programme

Qualifications

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Flexibility to work weekends and evenings.

Responsibilities

• Prepare food and serve customers.
• Manage tills and assist with deliveries.
• Maintain cleanliness and a welcoming environment.

Skills

Customer-focused attitude

Team player

Good communication skills

Flexible availability

Job description

Overview

Service Colleague – Location: FS - 1310 Norwich Subway. Employment Type: Part time. Contract Type: Permanent. Shift Pattern: Work Shift: Days. Hours per Week: 36. Pay Rate: £12.45. Category: Retail Hourly Colleagues, Sales Staff. Closing Date: 30 September 2025.

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King. You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

Responsibilities

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.
• What you’ll do: You may prepare food, work the tills, and help with deliveries to support the smooth operation of the outlets.

What you’ll bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.