Service Colleague

Asda Stores Ltd; Motherwell; On-site; GBP 25,210,000 - 26,863,000; Part time

Benefits offered by this job

Colleague discount 15%

Company pension

Wellbeing services

Inclusion networks

Parental leave policies

Colleague recognition program

Discounts on services and activities

Job summary

Asda Stores Ltd is hiring a Service Colleague for nights in Motherwell. You’ll be part of the store team, assisting customers, stocking shelves, unpacking deliveries, and preparing checkout and online orders.

This part-time, permanent role offers 22.5 hours per week at £15.64 per hour, with a friendly team, flexible shifts including weekends, and a focus on great service and customer experience.

Qualifications

• Customer-focused approach to help customers and enhance their experience.
• Team player who collaborates effectively with colleagues.
• Reliable and punctual in shifts and duties.
• Positive attitude, energy, and enthusiasm during each shift.
• Willingness to learn and train to build skills.

Responsibilities

• Stock shelves and unpack deliveries.
• Pick online orders and prepare items for pickup or delivery.
• Serve at the checkout and assist customers on the shop floor.
• Assist with food service or pizza preparation where required.
• Adapt to a range of store areas to meet customer and business needs.

Skills

Customer service

Team player

Reliability

Positive attitude

Willingness to learn

Job description

Job Title Service Colleague Location Motherwell Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Nights Hours per Week 22.5 Pay Rate £15.64 Category Retail Hourly Colleagues, Sales Staff Closing Date 27 September 2026

At Asda, we want you to find your everything.

As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you’ll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail

It’s hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don’t often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.