Service Colleague

Asda; Lincoln; Hybrid; GBP 21,000 - 23,000; Part time

Benefits offered by this job

Colleague discount

Discounted rates

Flexible pay access

Company pension

Wellbeing support

Inclusion networks

Parental leave

Colleague recognition

Discounts on services

Job summary

Asda Lincoln is seeking a Service Colleague to be at the heart of the customer experience. You’ll rotate across store areas, stocking shelves, unpacking deliveries, picking online orders, and serving at the checkout or preparing pizzas. You’ll work in a friendly, fast-paced team, adapting to customer and business needs.

This part-time, permanent role includes night shifts, 22.5 hours per week, with a pay rate of £15.64 per hour and a broad benefits package to support colleagues and families.

Qualifications

• Customer-focused and friendly with a positive attitude.
• Team player who supports colleagues and shares workload.
• Reliable with consistent attendance and punctuality.
• Excellent communication skills and a willingness to help customers.
• Flexible and able to work across stores and shifts including weekends and evenings.

Responsibilities

• Stock shelves and unpack deliveries.
• Pick online orders for customers.
• Serve at the checkout and assist customers on the shop floor.
• Assist with in-store food service tasks such as pizza preparation when needed.
• Adapt to different store areas to meet customer and business needs.

Job description

Job Title

Service Colleague

Location

Lincoln

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Nights

Hours per Week

22.5

Pay Rate

£15.64

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

20 October 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.