Service Colleague

Asda; Carlisle; Hybrid; GBP 11,000 - 12,000; Part time

Benefits offered by this job

Colleague discount

Discounted services

Flexible pay

Company pension

Wellbeing support

Inclusion networks

Parental leave

Colleague recognition

Discounts on services

Job summary

Asda in Carlisle is seeking a part-time Service Colleague to be at the heart of the customer experience. Working 16 hours a week with afternoon shifts, you may stock shelves, unpack deliveries, pick online orders, or serve at the checkout, helping the store run smoothly while putting customers first.

You'll be part of a friendly team and gain exposure to a fast-paced retail environment. We value reliability, teamwork and a positive attitude, and provide opportunities to learn new skills while

Qualifications

• Customer-focused: you enjoy helping people and making their experience positive.
• Team player with the ability to support colleagues.
• Reliable: you show up ready to work.
• Flexible to work across a range of shifts, including weekends and evenings.
• Willing to learn and build your skills.

Responsibilities

• Stock shelves and unpack deliveries as part of daily duties.
• Pick online orders and assist at the checkout.
• Support store operations and ensure a great customer experience.
• Adapt across store areas to meet customer needs.

Skills

Customer service

Team player

Reliable

Positive attitude

Willing to learn

Job description

Job Title

Service Colleague

Location

Carlisle

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Afternoons

Hours per Week

16

Pay Rate

£13.10

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

11 October 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.

• Team player: You work well with others and support your colleagues.

• Reliable: You show up ready to work and take pride in what you do.

• Positive attitude: You bring energy and enthusiasm to every shift.

• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.

• Willingness to work in a fast-paced customer service environment.

• Good communication skills and a team mindset.

• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

• Company pension

• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

• Colleague recognition programme

• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.