Service Colleague

Asda Stores Ltd; Galashiels; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Colleague discount 15%

Company pension

Wellbeing support (GP, EAP)

Job summary

Asda Stores Ltd in Galashiels is seeking a part-time Service Colleague to join our store team. You’ll be at the heart of the customer experience, assisting with shelves, deliveries, online orders, and checkout duties while delivering friendly service.

You’ll work across store areas, adapting to customer and business needs. This role offers a supportive team environment with flexible shifts, including weekends and evenings, and a competitive hourly rate.

Qualifications

• Customer-focused and positive attitude essential.
• Team player who works well with others.
• Reliable and punctual with a can-do approach.
• Willing to learn and adapt to store needs.
• Flexibility to work weekends and evenings.

Responsibilities

• Assist customers and provide friendly service.
• Stock shelves and unpack deliveries.
• Handle online orders and checkout duties.
• Adapt to various store areas as required.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Flexible shifts

Job description

Job Title Service Colleague Location Galashiels Employment Type Part time Contract Type Fixed Term Shift Pattern Work Shift: Days Hours per Week 15 Pay Rate £13.10 Category Retail Hourly Colleagues, Sales Staff Closing Date 25 October 2026

At Asda, we want you to find your everything.

As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You're open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced customer service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love:

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/1 virtual GP, 24/1 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Asda is Reimagining Retail

It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don't often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.