Service Co-ordinator

Integrated Care System; Sheffield; On-site; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare provider in Sheffield is seeking a highly motivated Service Co-ordinator. The role involves coordinating activities between clinical and administrative teams to meet service demands. Ideal candidates will have a degree or equivalent experience, strong communication, and organizational skills, as well as experience in a healthcare setting. The position offers a salary between £31,049 and £37,796 per annum.

Benefits

Professional development opportunities

Work-life balance policies

Qualifications

• Experience managing administration services in a healthcare setting.
• Ability to handle conflict effectively and minimize escalation.
• Exceptional organisational and planning skills.

Responsibilities

• Coordinate activity between clinical and administrative teams.
• Ensure service activity demand requirements are met.
• Support elective and emergency services.

Skills

Excellent communication skills

Organisational skills

Administrative skills

Education

Degree / equivalent in Business Administration or related field

Tools

Microsoft Office

Job description

Go back Sheffield Teaching Hospitals NHS Foundation Trust

Service Co-ordinator

The closing date is 24 August 2025

Permanent opportunity within the Obstetrics, Gynaecology and Neonatology Care Group (OGN).

Exciting opportunities have arisen for a highly motivated, enthusiastic, and committed individual to join the team as Service Co-ordinators within the Obstetrics, Gynaecology and Neonatology Care Group (OGN).

You should have excellent communication, organisation, and administrative skills. The successful candidate will lead admin functions reporting to the care group Assistant Service Manager.

Main duties of the job

The Service Co-ordinator will co-ordinate activity between clinical and administrative teams to ensure that immediate service activity demand requirements are met; escalating, where required, any challenges in delivering activity in line with contract targets.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

• Degree / equivalent qualification or demonstrable experience in relevant field: e.g Business Administration, Hospital / General Management, IT or HR

Experience

• Managing administration services
• Administration system design and re-design
• Standard operating procedure development and implementation
• Working closely with senior managers and internal and external stakeholders
• Managing staff and developing teams
• Managing, supporting and developing staff through change
• Forward planning, horizon scanning for problems and troubleshooting under pressure
• Project planning annual cycles of work
• Collating analysing and presenting data
• Implementing Trust or Directorate Policies
• Experience of managing administration services in a healthcare setting
• Experience supporting elective and emergency services
• Experience of working to national targets for the management of patient care eg 18 weeks or specific national cancer targets, antenatal screening

Further Training

• A willingness to undertake training as required to deliver the duties of the post
• Exceptional interpersonal skills and the ability to develop relationships
• Analytical, a keen eye for detail and a systematic and methodical approach to tasks
• Exceptional organisational and planning skills
• Effective written and verbal communication skills
• Ability to prioritise effectively in order to meet deadlines
• Highly self motivated and equally able to work autonomously and in a team
• Ability to find creative and simple solutions to complex problems
• Ability to handle conflict effectively and to minimise its escalation
• Competent user of Microsoft office packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Teaching Hospitals NHS Foundation Trust

£31,049 to £37,796 a yearpa/pro rata for part time staff