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Service Cloud Architect (Oracle B2C / RightNow)

N Consulting Global

Reading

On-site

GBP 70,000 - 100,000

Part time

Yesterday

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Job summary

N Consulting Global is searching for a skilled Service Cloud Architect to lead architectural solutions for a leading energy provider. The ideal candidate will possess extensive experience in Oracle B2C Service and play a key role in system integration and digital transformation projects. This role requires strong technical leadership and excellent stakeholder management abilities.

Qualifications

10-12 years in IT with a focus on Oracle Service Cloud.
Strong understanding of data models and platform architecture.
Experience with RightNow, ICS/OIC.

Responsibilities

Design and blueprint Oracle B2C Service Cloud solutions.
Lead system integrations using Connect Web Services.
Provide technical leadership on digital transformation initiatives.

Skills

Oracle B2C Service

SOAP/REST APIs

SQL

Stakeholder Management

Tools

Oracle Integration Cloud

3 days ago Be among the first 25 applicants

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Are you an experienced Service Cloud Architect with a strong background in Oracle B2C Service (RightNow)? We're looking for a talented individual to lead architectural design and integration for a leading energy provider.

Design and blueprint Oracle B2C Service Cloud solutions aligned with business goals and scalability needs
Translate complex requirements into technical designs
Lead system integrations using Connect Web Services (SOAP/REST APIs) and Oracle Integration Cloud (OIC)
Provide technical leadership on large-scale digital transformation initiatives
Collaborate effectively with clients and vendors
10–12 years in IT with a focus on Oracle Service Cloud
Strong understanding of data models and platform architecture
Experience with RightNow, SOAP/REST APIs, ICS/OIC
Proficiency in SQL
Excellent stakeholder and vendor management skills

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Contract

Job function

Job function
Information Technology
Industries
IT Services and IT Consulting

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