Service Centre Supervisor Repair / Workshop / Bench, UK

Mindray uk Ltd; Cambridge; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a leading medical technology company as a Supervisor in their Service Centre in Huntingdon. You'll manage a team dedicated to repairing and servicing advanced medical devices, ensuring quality and compliance with industry standards. This role offers opportunities for professional growth while working with innovative technology in a collaborative environment.

Benefits

Career Growth

Supportive Team

Innovative Environment

Competitive Salary

Qualifications

• Experience in medical device servicing or similar electronic products.
• Lead engineer or supervisory experience in service settings is preferred.
• Must have the ability to work in the UK without sponsorship.

Responsibilities

• Manage day-to-day operations of the Service Centre.
• Provide support for inspection and repair of medical products.
• Train staff and assist with maintaining ISO compliance.

Skills

Troubleshooting

Repair

Calibration

People management

Organization

Tools

Microsoft Excel

Microsoft Word

CRM systems

Job description

Location: Huntingdon, UK

As someone experienced in working in a Repair Centre, Bench or Workshop, as a leader of people - you will be managing a small, exceptionally talented, team to forge ahead in the servicing and repair of our phenomenally innovative medical devices.

About Us:At Mindray, we are dedicated to providing top-notch technical services to our customers across the UK. Our Service Centre is the heart of our operations, ensuring that our customer requirements are met with precision and professionalism.

What You'll Do:As our Supervisor, you will:

• Take ownership of the day-to-day running of the Service Centre (based in Huntingdon) and all activities within it.
• Provides technical service support on the inspection, repair and calibration of Mindray products for customers nationwide.
• Maintains accurate records of spare parts inventory, workshop tools, test equipment and loan devices. Ensuring all test equipment and tools remain in full working condition.
• Maintain local spare parts safety stock with guidance from the Spare Parts Centre.
• Control the Test equipment fleet for the Service Department and ensure the calibration records are kept in accordance with our ISO registration.
• Assist the Service Manager with workshop processes and procedures in accordance with our ISO registration.
• Training of technical staff, both internally and externally, on designated equipment.
• Assist the Service Manager in the management of Distributors and 3rd party service providers.
• Operates a hands on mentoring approach to your direct reports (currently 2), carrying out any set training plans.
• Assist the Service Manager in developing and maintaining a set technical training schedule for external Technicians/Engineers.
• Assist with Field based Field Safety Notices and works in conjunction with the Service Manager and Field Service Supervisors to ensure timely completion.
• Provide weekly updates and reporting to the Service Manager

What We're Looking For:

• To be successful, you will be one of the following:
• Currently working as a Workshop, Repair Centre, Bench, Service Centre or Maintenance Manager in an industry similar to medical device servicing (i.e. electronic products)
• You will be a senior or lead engineer in a bench team, seeing this as career development
• You will be a Service Centre, Workshop, Repair or Bench Supervisor in Medical Devices looking to be based in Huntingdon, Monday to Friday
• Skilled in troubleshooting, repair, and calibration of electronic medical equipment.
• Ideally you will have people management experience in previous roles
• Our preference would be knowledge of Medical Capital equipment, but the right skills and behaviour are more critical!
• Well-organized and able to function independently with minimal supervision.
• Familiar with computer and office software, including intermediate Microsoft Excel & Word and advanced CRM systems.
• Ability to work in the UK on a permanent basis without the requirement of company sponsorship

Why Join Us?

• Innovative Environment:Work with cutting-edge technology and be part of a team that values innovation.
• Career Growth:Opportunities for professional development and career advancement.
• Supportive Team:Collaborate with a team of dedicated professionals who are passionate about what they do.
• Competitive Salary:Enjoy a competitive salary and benefits package.

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Job Overview

ID:

1518751

Date Posted:

Posted 2 days ago

Expiration Date:

26/06/2025

Location:

Cambridge

Competitive

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