Service Center Operative

MSA Safety; Bristol; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading safety equipment company in Bristol is hiring a Service Operative to manage garment preparation, inspections, and repairs. The ideal candidate should have strong attention to detail, good judgement skills, and the ability to work under pressure. This role includes various tasks like packing and auditing garments before delivery. The position requires proficiency in English and computer skills, with potential for unusual hours.

Qualifications

• Ability to work unusual hours.
• Strong attention to detail and accuracy skills.
• Good judgement and decision-making skills.
• Proficient use of computer and mouse.
• Read, write and speak proficiently in English.

Responsibilities

• Prepare garments for washing and manage paperwork.
• Load and inspect garments, identifying needed repairs.
• Ensure correct bagging of clean kit for delivery.

Skills

Attention to detail

Decision-making skills

Communication skills

Job description

MSA Safety Yate Service Center is now hiring for a Service Operative. This role will be counted on for a variety of functions and will be cross-trained in multiple areas to perform the following tasks:

• Prepare garments for washing and starting the paperwork trail the entire process.
• Create/find batch to record washing around the service center and inspection details on SAP.
• Read the customer information on any incoming laundry paperwork from station to be aware of any special instructions or notes.
• Load relevant wash detail, perform full inspection of all garments/items to identify needed repairs, condition code, and record wash information into SAP and Prima.
• Tag any repairs found and produce a repair ticket.
• Separate repairs from non-repairs keeping them separated.
• Add an inspection tag, initialing and dating once you are having to sign off as a fit for purpose, condition code and complete garments without repairs.
• Add repair garments to the trolley awaiting move to sewing area.
• Separate pool stock and leavers kit into the tubs.
• Print tickets (correct color for day) for the garments and clip to paperwork.
• Prepare crate with 12 garments and matching paperwork.
• Ensure that daily gloves are washed in the domestic machine.
• Correct processing of clean kit.
• Be aware of the day's priorities given by your supervisor.
• Understanding the 7-day turnaround process goal and the day order of work.
• Always escalate issues that prevent you from achieving the 7-day turnaround goal to a supervisor.

The successful candidate will be responsible for returning the clean, repaired, launder kit bagged back to the customer at the specific location or station. Ensuring correct bagging of clean kit is accurate. Fold and pack garments correctly to meet presentation standards & brigade requirements. Audit and double check garments/ tickets/ repairs before packing.

Requirements include:

• Ability to work unusual hours.
• Strong attention to detail and accuracy skills.
• Good judgement and decision-making skills.
• Ensuring paperwork trail and opening batches within the system are accurate.
• Manual handling of laundry bags.
• Ability to work under pressure and act with good judgement skills understanding order of priority.
• Strong communication skills to work with the team.
• Act as a role model.
• Proficient use of computer and mouse.
• Read, write and speak proficiently in English.
• Sit, Stand, Reach, Bend, Walk, Kneel, Stoop, Lift up to 13.6 lbs.
• Perform repetitive tasks with minimal supervision and sustain attention.
• Meet deadlines.
• Work in extreme heat or cold along with dust/fumes/gases and with moderate noise levels.
• Wear required PPE such as facemasks, sleeves, gloves, eye protection.

MSA Safety is a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world.