Service Business Development Manager (South)

FAAC Technologies; England; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading provider of automatic door systems seeks a Service Business Development Manager to enhance service contract sales. This remote role requires strong sales skills, client relationship management, and expertise in sales metrics. Candidates should have a minimum of GCSEs in English and Maths, with prior service sales experience being beneficial.

Qualifications

• Previous experience in service sales preferred.
• Understanding and analysis of sales metrics.
• High proficiency in IT and digital tools.

Responsibilities

• Identify and pursue new business opportunities for maintenance contracts.
• Build and maintain relationships with clients.
• Prepare and present service proposals and quotations.

Skills

Negotiation

Communication

Relationship Building

Education

English and Maths GCSE minimum

Tools

IT systems

Digital tools

Job description

Job Title: Service Business Development Manager – Automatic Doors (Remote, South)

Location: Remote (South)

Job Type: Full-time

Industry: Automatic Doors / Access Solutions

Start Date: ASAP

Salary: Competitive, based on experience

FAAC Entrance Solutions is a provider of automatic door systems, committed to delivering high-quality service and innovative solutions for a wide range of clients across commercial, industrial, and public sectors. As we continue to grow, we are looking for a Service Business Development Manager to act as the liaison between our customers, Service and New Equipment Sales teams to boost sales of service contracts. Your role will also be to seek new service contract opportunities by contacting and developing relationships with existing and potential customers.

To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, establishing a reliable after-sales maintenance service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you!

Key Responsibilities

• Proactively identify and pursue new business opportunities for service and maintenance contracts
• Staying up to date with new services/products and plans
• Build and maintain strong relationships with existing and potential clients
• Conduct site visits and assessments to understand customer needs and recommend suitable contract options
• Assigning the appropriate services/products to customers
• Prepare and present tailored service proposals and quotations
• Negotiate contract terms in line with company pricing structures and service capabilities
• Maintain accurate records of leads, opportunities, and sales activities
• Setting up meetings for clients and executives
• Collaborate with the service and technical teams to ensure smooth onboarding of new contracts
• Meet or exceed monthly and annual sales targets
• Represent the company in a professional manner at all times, ensuring excellent customer service throughout the sales process.
  
  

What We're Looking For

• Preferably some service sales experience in a comparable industry
• Understanding and analysing the sales metric system
• Great negotiation skills
• Able to suggest ideas and give effective presentations
• High level of proficiency in IT systems and digital tool
• Fluency in English
  
  

EDUCATION / QUALIFICATIONS REQUIRED: English and Maths GCSE minimum.