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Service Associate - Hackensack, NJ

Stryker

United States

Remote

USD 40,000 - 65,000

Full time

Today
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Job summary

An established industry player is seeking dedicated Service Associates to enhance customer relationships and drive service excellence. In this field-based role, you will collect single-use devices while providing top-notch customer service to hospital staff. This opportunity allows you to partner closely with sales representatives, ensuring optimal inventory management and education on device usage. If you are a self-directed individual who thrives in a collaborative environment and is eager to make a difference in healthcare, this role offers a fantastic entry point into a rewarding career.

Qualifications

  • Strong customer service skills to engage with hospital staff.
  • Ability to manage inventory and educate on device usage.

Responsibilities

  • Collect single-use devices at hospitals within designated territory.
  • Partner with sales representatives to manage inventory and provide education.

Skills

Customer Service
Relationship Building
Team Collaboration
Self-Management

Education

High School Degree or GED

Job description

Work Flexibility: Field-based

Who we want

Customer oriented representatives. A person who has an eye for impressing our customers and building strong relationships. Competitive Spirit. Team players who are looking to launch a career with Stryker, understanding that a Service Associates role offers ground-floor experience of our business. Challengers. People who continually seek improvement for the business and their customers. Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward. Collaborative networkers. Relationship-savvy people who intentionally make connections with both internal partners and external contacts. Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What you will do

As a Service Associate, your primary responsibility will be collecting single use devices at hospitals within your designated territory. You will also get to engage with hospital staff to provide optimal customer service on training and education around the proper use of Stryker Sustainability Solution’s bins and what devices can be collected. Partnering with the sales representatives in your assigned territory, you will manage inventory, help with the education cadence, and supply of materials for your hospitals.

What you need

Physically able to lift up to 40 pounds on a daily basis.

• Valid and unrestricted driver’s license and appropriate insurance to travel by car as required.

• Highschool degree or GED.

• Use of your personal vehicle (drive 80-100 miles/day depending on territory).

Travel Percentage: None Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability. Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
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