Service Associate

Lakeridge Health; Whitby; On-site; GBP 20,000 - 28,000; Full time

Job summary

Lakeridge Health is seeking a Service Associate to join their patient care unit. The role involves a mix of cleaning, logistical support, and patient interaction in a dynamic healthcare environment, prioritizing teamwork and effective communication. Ideal candidates will have previous hospital experience and a commitment to safety and inclusion.

Qualifications

• Ability to read and write English.
• Knowledge of universal precautions and WHMIS.
• Ability to prioritize workload with minimum supervision.

Responsibilities

• Clean and disinfect floors, walls, furnishings, and equipment.
• Assist with ordering and distributing supplies.
• Portering of patients and running errands.

Skills

Communication

Organizational Skills

Interpersonal Skills

Job description

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DUTIES AND RESPONSIBILITIES:

The Service Associate (SA) is an integral member of the patient care unit, health care team, and environmental services program. The SA works in close collaboration with other team members in providing support for the service/facility area or patient care unit activities and assistance in meeting basic patient care and service/facility needs as outlined. Duties include: cleaning and making up beds and stretchers; maintaining equipment and reporting need for repairs and/or requisitioning the repairs; assisting with ordering, receiving and distributing supplies; replenishing carts and rooms with supplies; cleaning and disinfecting floors, walls, ceilings, windows, lights, furniture, vents, washrooms, kitchen, medication room, portering of patients, etc. Daily; performing errands to stores, lab, pharmacy and nutrition; emptying garbage, sharps containers and linen; defrosting and cleaning of refrigerators, freezers and ice machines; and other duties and tasks as required.

QUALIFICATIONS:

*Ability to read and write English to the level required for the job;
*Demonstrated sound knowledge of fundamentals of universal precautions relating to cleaning and handling of equipment, supplies and specimens;
*Proven knowledge of WHMIS;
*Proven effective communication, organizational and interpersonal skills;
*Ability to work as a member of the unit team with minimum supervision;
*Demonstrated ability to prioritize workload to meet deadlines- adapting to changing demands with flexibility and efficiency.
*Physically capable of performing duties including: being able to walk extensively and climb stairs and ladders on a regular basis;
*Previous hospital experience as an SA (preferred);
*Must be able to work all shifts;
*Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient, and environmental safety and participation in regular in-service education in this area;
*Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
*Must have a satisfactory performance record.

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.

At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.

Lakeridge Health is committed to providing a safe and healthy work environment and to preventing the transmission of COVID 19 infections among Lakeridge Health team members and our patients. New Lakeridge Health team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights code.