Service Assistant - Bassetlaw Hospital

NHS; Worksop; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading healthcare provider in the UK is seeking a Service Assistant for Bassetlaw Hospital. This role involves performing essential cleaning duties, assisting with patient services, and adhering to strict health and safety standards. Ideal candidates will have experience in cleaning or customer service, though training will be provided. Flexible working options are available, and various benefits such as an NHS Pension Scheme and learning opportunities are offered.

Benefits

Extensive range of learning opportunities

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

NHS Car Lease schemes

Discounts on restaurants and shopping

Qualifications

• Evidence of researching the Service Assistant role.
• Previous experience in cleaning, catering, or customer service.
• Knowledge of decontamination procedures.

Responsibilities

• Perform cleaning duties maintaining high cleanliness standards.
• Assist with patient and facility service tasks.
• Work as part of a team ensuring health and safety compliance.

Skills

Communication skills

Teamwork

Customer care skills

Education

Basic Food Hygiene Certificate

Tools

Software systems

Job description

Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT

Service Assistant - Bassetlaw Hospital

The closing date is 18 November 2025

An exciting opportunity has arisen to join Bassetlaw in this varied and interesting role within the Facilities Department.

Enhancements for Bank Holiday and Weekend work are offered as a part of this role.

Facilities Service Assistant - 15 Hours Per Week, 5 days over 7, Working between the hours of 17.00 - 20.00. Includes Weekend & Bank Holidays.

Main duties of the job

General Duties - Service Assistants undertake all appropriate cleaning duties within the hospital maintaining the highest standards of cleanliness in the hospital.

This is a physically demanding role with elements of carrying, lifting & moving items. Therefore, the person undertaking this role will need to be relatively physically fit.

Previous experience is desirable but not essential, as full training will be given.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Knowledge & Experience

• Evidence of Researching Service Assistant Role
• Previous experience of professional cleaning, catering, portering services, working with the public, e.g. customer services, retail
• Experience/knowledge of Decontamination, e.g, Hydrogen Peroxide Vapour/UVA

Qualifications & Training

• Communicates clearly in writing
• Basic Food Hygiene Certificate
• Experience of using software systems

Personal Attributes & Skills

• Can demonstrate an understanding of the importance of cleaning
• Can demonstrate an understanding of health & safety
• Experience of team work
• Awareness of Infection Prevention & Control
• Knowledge of COSHH
• Knowledge of customer care skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT