Service Architect

ZipRecruiter; Portsmouth; Hybrid; Full time

Job summary

A leading company in Portsmouth is seeking an experienced Service Architect for a 6-month hybrid contract role. The successful candidate will be responsible for designing and implementing service models and ensuring a smooth transition into live services. This position requires SC clearance, extensive knowledge of service management, and strong leadership capabilities within a dynamic team environment.

Qualifications

• Extensive experience in service architecture.
• Ability to design end-to-end service models.
• Strong documentation skills for technical service elements.

Responsibilities

• Responsible for service management elements including transition to live service.
• Lead and influence teams to meet delivery goals.
• Engage with stakeholders to align service delivery expectations.

Skills

Service Architect

SC clearance

Service supply chains

Service operating model design

Education

ITIL certification

ISO20000 certification

IT4IT certification

Job description

Job Description

Service Architect – 6 months – contract + Hybrid working in Portsmouth – SC cleared role – £500 - £575 a day Inside IR35

Skills: Service Architect, SC clearance, Strong understanding of service supply chains, Experience of service operating model design for major IT systems

We are looking for an innovative Service Architect with significant service architecture experience and the ability to identify, justify, and document appropriate end-to-end service designs required by customers. The successful applicant will become the service SME within a project delivery team, responsible for all service management elements including the transition of the design into live service.

Note: This role requires full-time on-site presence in Basingstoke.

Transferable skills and experience:

• Detailed knowledge of service management concepts and techniques
• A strong operational understanding of service supply chains
• Experience of service operating model design for major IT systems
• The ability to write coherent, concise, and readable technical service documentation
• Experience working to tight timescales within a high-energy team environment
• Ability to lead both virtual and co-located teams
• Ability to influence senior stakeholders both internally and externally with varying objectives

Service Management qualifications such as ITIL, ISO20000, and IT4IT are expected.

If you would like to discuss this role in more detail, please send your updated CV to (url removed), and I will get in touch.