Service and Planning Administrator

Pertemps; Kettering; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading recruitment agency is seeking a Service & Planning Administrator for a 9-month fixed term contract in Kettering. You will support the Service Department by managing paperwork, customer inquiries, and ensuring timely processing of certifications and invoices. Strong proficiency in Microsoft Office and customer service skills are essential. Join a supportive team and enjoy opportunities for career growth.

Benefits

Competitive salary and benefits package

Opportunities for career growth and development

Supportive team environment

Qualifications

• Proficiency in Microsoft Office (Word, Excel) is essential.
• Strong customer service skills are needed.
• Experience with an ERP system is desirable.

Responsibilities

• Chase open jobs and manage paperwork efficiently.
• Assist with phone calls and customer inquiries.
• Produce certifications promptly.

Skills

Proficiency in Microsoft Office

Strong customer service skills

Excellent communication skills

Organisational skills

Job description

Join Our Clients Team as a Service & Planning Administrator!

Are you ready to excel in a dynamic role supporting our Service Department? Reporting to the Service Office Manager, you'll play a crucial part in our team's success.

This role currently is a 9-month fixed term contract!

Benefits:
Competitive salary and benefits package.
Opportunities for career growth and development.
Supportive team environment.

Key Responsibilities:

• Chase open jobs and manage paperwork efficiently.
• Assist with phone calls and customer inquiries.
• Produce certifications promptly.
• Coordinate collections and maintain accurate records.
• Process invoices and manage contracts.
• Ensure seamless claims and quality control data feedback.
• Maintain organised paperwork and records.
• Additional Responsibilities:
• Schedule and administer examinations.
• Manage database and paperwork.
• Populate yearly planners for external sources

Qualifications:

• Proficiency in Microsoft Office (Word, Excel).
• Strong customer service skills.
• Ability to work independently with initiative.
• Excellent communication and organisational skills.
• Experience with ERP system (desirable).

Hours:
Monday to Friday: Dayshift.
37.5 hours per week

If you're looking to make a significant impact and grow professionally, apply today and be part of our clients dedicated team driving excellence in service administration!

About Us:
Pertemps Recruitment Partnerships specialize in connecting talented individuals with rewarding career opportunities across various sectors. Join us and unlock your potential!