Service and Planning Administrator

Tandem Design; Burton Latimer; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading design firm in the UK is seeking a Service & Planning Administrator for a 9-month fixed-term contract. This role involves managing open jobs, handling customer inquiries, and supporting various administrative tasks. The ideal candidate should have strong Microsoft Office skills, excellent communication abilities, and customer service experience. This position offers a competitive salary and growth opportunities in a supportive team environment.

Benefits

Competitive salary and benefits package

Opportunities for career growth

Supportive team environment

Qualifications

• Experience with customer service and administration tasks.
• Strong proficiency in Word and Excel.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Chase open jobs and manage paperwork efficiently.
• Assist with phone calls and customer inquiries.
• Produce certifications promptly.
• Coordinate collections and maintain accurate records.
• Process invoices and manage contracts.
• Ensure seamless claims and quality control data feedback.
• Maintain organised paperwork and records.
• Schedule and administer examinations.

Skills

Proficiency in Microsoft Office

Strong customer service skills

Excellent communication and organisational skills

Ability to work independently with initiative

Tools

ERP system

Job description

Join Our Clients Team as a Service & Planning Administrator!

Are you ready to excel in a dynamic role supporting our Service Department? Reporting to the Service Office Manager, you'll play a crucial part in our team's success.

This role currently is a 9-month fixed term contract!

Benefits

Competitive salary and benefits package.

Opportunities for career growth and development.

Supportive team environment.

Key Responsibilities

• Chase open jobs and manage paperwork efficiently.
• Assist with phone calls and customer inquiries.
• Produce certifications promptly.
• Coordinate collections and maintain accurate records.
• Process invoices and manage contracts.
• Ensure seamless claims and quality control data feedback.
• Maintain organised paperwork and records.
• Additional Responsibilities:
• Schedule and administer examinations.
• Manage database and paperwork.
• Populate yearly planners for external sources
  
  

Qualifications

• Proficiency in Microsoft Office (Word, Excel).
• Strong customer service skills.
• Ability to work independently with initiative.
• Excellent communication and organisational skills.
• Experience with ERP system (desirable).
  
  

Hours

Monday to Friday: Dayshift.

37.5 hours per week

If you're looking to make a significant impact and grow professionally, apply today and be part of our clients dedicated team driving excellence in service administration!

About Us

Pertemps Recruitment Partnerships specialize in connecting talented individuals with rewarding career opportunities across various sectors. Join us and unlock your potential!

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