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Service and Installation Engineer

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Nottingham

On-site

GBP 33,000

Full time

30+ days ago

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An established industry player is seeking a dedicated Service and Installation Engineer to join their team. In this role, you will be responsible for the installation and maintenance of ceiling track hoisting systems and stair lifts, ensuring a customer-first approach while adhering to health and safety standards. You will leverage your mechanical and electrical skills to deliver exceptional service and support in a patient care environment. This position offers a competitive salary, along with a benefits package that includes a pension plan and tools provided. Join a company that values your expertise and commitment to quality service!

Company van

Uniform provided

Tools provided

Salary sacrifice pension

Medicare

Extensive experience in mechanical and electrical skills is essential.
Familiarity with working at heights and in patient care environments.

Responsible for installation and removal of hoisting systems and stair lifts.
Ensure health and safety practices are followed at all times.
Participate in the 24/7/365 call-out rota for emergencies.

Mechanical skills

Electrical skills

Customer service

Problem-solving

Communication

Experience in patient care environment

Understanding of building structures

Part P electrical certification

Multi-meter

General hand tools

Smartphone PDA device

Job Description

We are looking for a Service and Installation Engineer to work with an industry-leading healthcare provider. You will be responsible for the Service/Repair and Installation/Removal of ceiling track hoisting systems and Stair Lifts using a varied range of fixing methods. Delivering excellent service to customers by applying a customer-centric and empathetic approach to the end user.

Essential Duties

Continually support and develop a culture of a customer-first attitude.
Ensure Health and Safety practices are continually followed.
Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
Responsible for meeting the daily service maintenance and repair schedule.
Weight testing equipment to Loler guidelines.
Completion of Field service visits via smart phone PDA device.
Managing van stock levels and consumables, ensuring that the required stock levels are maintained in line with achieving a first-time fix and achieving the assigned daily workload.
Always adhere to Risk/Method Statements and contract Operating Procedures.
Effectively communicate/escalate issues to the back-office scheduling team, Assessor, or OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.
Participate in the company 24/7/365 call-out rota and act as support in times of business need.
Undertaking minor electrical works in line with Part P electrical certification.
Completion of work via smart phone PDA device.
Rectification of snag/remedial works.

Education and Experience