Service and Installation Engineer

Arthur Rose Recruitment Ltd; Nottingham; On-site; GBP 33,000; Full time

Job summary

An industry-leading healthcare provider is seeking a dedicated Service and Installation Engineer to join their team. In this role, you will be instrumental in delivering exceptional service by installing and maintaining ceiling track hoisting systems and stair lifts. Your mechanical and electrical expertise will ensure that installations are carried out safely and efficiently, while your customer-centric approach will enhance the user experience. This position offers a competitive salary along with a comprehensive benefits package, including a salary sacrifice pension and tools provided. If you're passionate about making a difference in patient care and enjoy hands-on work, this opportunity is perfect for you.

Benefits

Van provided

Uniform provided

Tools provided

Salary sacrifice pension

Medicare

Qualifications

• Highly experienced in mechanical and electrical skills.
• Experience working in a patient care environment is essential.

Responsibilities

• Service and repair ceiling track hoisting systems and stair lifts.
• Ensure health and safety practices are followed at all times.
• Participate in the 24/7 call-out rota as needed.

Skills

Mechanical skills

Electrical skills

Customer service

Problem-solving

Communication

Education

Experience in patient care environment

Knowledge of LOLER guidelines

Tools

Multi-meter

General hand tools

Smartphone PDA device

Job description

We are looking for a Service and Installation Engineer to work with an industry-leading healthcare provider. You will be responsible for the service/repair and installation/removal of ceiling track hoisting systems and stair lifts using a varied range of fixing methods.

Delivering excellent service to customers by applying a customer-centric and empathetic approach to the end user.

Essential Duties including but not limited to:

• Continually support and develop a culture of the customer-first attitude.
• Ensure health and safety practices are continually followed.
• Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
• Responsible for meeting the daily service maintenance and repair schedule.
• Weight testing equipment to LOLER guidelines.
• Completion of field service visits via smartphone PDA device.
• Managing van stock levels and consumables, always ensuring that the required stock levels are maintained in line with achieving a first-time fix and achieving installation/removal assigned daily workload.
• Always adhere to risk/method statements and contract operating procedures.
• Effectively communicate/escalate issues to the back-office scheduling team, assessor, or OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.
• Participate in the company 24/7/365 call-out rota and act as support in times of business need.
• Undertaking minor electrical works in line with Part P electrical certification.
• Completion of work via smartphone PDA device.
• Rectification of snag/remedial works.

Education and Experience

• Highly experienced in mechanical/electrical skills.
• Use of multi-meter/general hand tools.
• Experience of working in a patient care environment.
• Happy working at height.
• General understanding of building structures and fixing methods.

Salary up to £33,000 PA plus van, uniform, and tools provided.

Benefit package includes salary sacrifice pension and Medicare.