Service Agent

Europcar; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Europcar, a renowned vehicle rental company, seeks a Service Agent in London. Candidates will be responsible for preparing and maintaining vehicles, ensuring cleanliness, and delivering exceptional customer service. This role offers competitive pay and opportunities for career growth within a dynamic team.

Benefits

Competitive basic salary

Free on-site car parking

Enhanced maternity leave

Discounted car hire rates

20% discount on mobile phone contracts

Confidential legal and support services

Career progression opportunities

Qualifications

• Full, valid, clean driving license with at least 4 years of driving experience.
• Flexibility in working hours, including evenings and weekends.

Responsibilities

• Preparing company vehicles to a high standard.
• Valeting vehicles in all weather conditions.
• Delivering world-class customer service.

Skills

Reliability

Positivity

Professionalism

Team Player

Job description

We are looking for a Service Agent to join Europcar.

About Europcar: You may know us for renting cars at airports, but we do much more!

What we offer:

• Competitive basic salary
• Free on-site car parking
• Enhanced maternity leave (subject to service and earning qualifications)
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support services through BUPA
• Career progression and development opportunities
• Part of our current non-contractual benefit offering

Main responsibilities:

• Preparing company vehicles to a high standard
• Valeting vehicles in all weather conditions
• Supporting the driving team with delivery & collection of vehicles
• Maintaining cleanliness and tidiness of the preparation area
• Identifying fleet maintenance issues
• Delivering world-class customer service
• Becoming part of a successful team

Requirements:

• A full, valid, clean driving license with at least 4 years of driving experience
• Flexibility in working hours, including availability during the day, evenings, and weekends
• Reliability, positivity, and professionalism
• Good team player
• Ability to adapt to the needs of the business