Service Advisor (Engineering)

ZipRecruiter; Lanark; On-site; GBP 25,000 - 28,000; Full time

Job summary

Join a forward-thinking company as a Service Advisor, where you'll play a crucial role in scheduling and customer interactions. This established service provider, with nearly a century of experience, is dedicated to your professional growth through tailored training and development opportunities. Enjoy a supportive work environment and the potential for career advancement within a dynamic team. If you're passionate about engineering and customer service, this role offers a fantastic opportunity to thrive and make a difference.

Benefits

Company Bonus

Training Opportunities

Career Progression

Company Benefits

Qualifications

• Experience as a Service Advisor or similar role.
• Background in engineering is essential.

Responsibilities

• Plan schedules for engineers and allocate timings.
• Handle customer inquiries over the phone.

Skills

Customer Service

Administration

Engineering Background

Planning

Job description

Job Description

Service Advisor (Engineering)

£25,000 - £28,000 + Company Bonus + Progression + Training + Company Benefits

Lanark

Are you a Service Advisor or similar from an engineering background, looking to join a growing and successful service provider, that will invest in your career through tailored on the job training and external formal training with suppliers?

On offer is the opportunity to join a business with nearly 100 years of history, that will support your ongoing development with the chance to progress to senior or management roles.

In this role you will be reporting to the Service Manager working in a team of 3. You will play an integral role in planning the schedules of the engineers, ensuring allocated times are correct alongside writing up jobs and dealing with customers over the phone.

This company are a trusted and well-established supplier of agricultural, construction, and ground care machinery, delivering high-quality equipment, exceptional service, and expert support to businesses and individuals across Scotland.

This role would suit a Service Advisor or similar from an engineering background looking to join a rapidly expanded business that will promote your growth with potential to progress.

The Role

• Working in a team of 3




• Planning engineer schedules




• Allocating timing & dealing with customers




• Reporting to the Service Manager




• Monday - Friday, 8am - 5pm

The Person

• Service Advisor or similar




• Engineering background

Reference Number: BBBH19459

Service Advisor, Service Supervisor, Engineering, Administration, Customer Service, Agricultural, Plant, Lanark, Carluke, Larkhill, Glasgow, Service Administrator

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.