Service Advisor - Barnsley Barnsley | Negotiable

Perrys Motor Sales Ltd; Barnsley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dedicated Service Advisor to join their dynamic team. In this role, you will be the first point of contact for customers bringing their vehicles for servicing and repairs, ensuring a seamless experience from start to finish. Your responsibilities will include booking vehicles into the workshop, keeping customers informed about progress, and supporting the after-sales function. This is an exciting opportunity to work with a company that values professionalism and customer satisfaction, while offering a supportive environment that encourages growth and development. If you're passionate about delivering exceptional service and thrive in a busy environment, this role is perfect for you.

Benefits

Training

Company Pension

Employee Discount

Qualifications

• Experienced Service Advisor from a car dealership or bodyshop background.
• Professional and presentable individual with a full UK driving licence.

Responsibilities

• Meet and greet customers for vehicle servicing and repairs.
• Manage customer expectations and upsell additional products.

Skills

Customer Service

Communication Skills

Sales Skills

Education

Experience in Car Dealership

Full UK Driving Licence

Job description

Description

Service Advisor - Perrys Vauxhall Barnsley

Hours: To be discussed
Salary: Negotiable depending on experience

Perrys are one of the UK’s largest Car Dealership Groups having served customers since 1908 with over 50 branches across the country. Official franchised dealer for many of the UK’s most popular car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.

Service Advisor duties:

1. Your remit will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled servicing and repairs.
2. Booking customer vehicles into the workshop and keeping them up to date on the progress.
3. Support the after sales function and the various staff members in the department such as workshop controllers & assist the service manager in the day to day running of a busy after sales department.
4. Manage customer expectations and always strive for a professional approach.
5. Upselling any additional products to new and existing customers.

Requirements:

1. Looking for an experienced Service Advisor from a Car Dealership, Bodyshop or independent background.
2. Professional and presentable individual.
3. Full UK Driving licence.
4. Willing to work weekends.

Company benefits:

1. Training
2. Company pension
3. Employee discount

Any applications will be 100% confidential.

Perrys Motor Sales are working with Octane Recruitment to cover all their recruitment needs. Should your CV match the requirements then Octane Recruitment will be in touch to discuss your CV before forwarding to the site.