Service Advisor – Automotive, Bodyshop

TN United Kingdom; Horsham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An ambitious established Automotive Repair Centre in West Sussex is seeking an experienced Service Advisor to join their team. In this role, you will be responsible for ensuring customers are well-informed about the necessary service and repair work on their vehicles. Your expertise in customer service and passion for the motor trade will be essential as you advise on costs, timescales, and additional products. This position offers a fantastic opportunity to contribute to a dynamic team in a rewarding environment, where your skills will be valued and your career can flourish.

Qualifications

• Previous experience within Customer Service is essential.
• Enthusiastic and passionate about the motor trade.

Responsibilities

• Ensure customers are informed about service and repair work.
• Advise on estimated costs and timescales for repairs.
• Document all warranty work according to manufacturer policy.

Skills

Customer Service

Communication Skills

Sales Skills

Job description

Job Description

Salary – competitive

Hours of work – Monday to Friday (weekends off)

Location – RH12, West Sussex

I am currently looking to recruit an experienced Service Advisor to join an ambitious established Automotive Repair Centre in West Sussex.

Responsibilities of Service Advisor:

1. Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
2. Advising on estimated costs of repairs and work to be undertaken
3. Selling additional products as appropriate to customers’ needs
4. Advising on timescales and collection arrangements
5. Producing job cards on in-house computer system
6. Updating customer and vehicle records
7. Documenting all warranty work in accordance with manufacturer policy
8. Preparation and completion of invoices

Requirements for this Service Advisor position:

1. Previous experience within Customer Service is essential
2. Enthusiastic and passionate about the motor trade

Please see our website for more details.

Other roles in the area include – bodyshop controller, workshop controller, accident repair, accident repair manager, bodyshop manager.