Service Advisor

Perfect Placement; Worplesdon; On-site; GBP 27,000 - 32,000; Full time

Job summary

A family-run motor trade dealership in Worplesdon is seeking a Service Advisor to assist in their busy Service Department. The ideal candidate will have experience in a similar role and be customer-focused, with excellent communication skills. Responsibilities include communicating service needs, producing job cards, and updating customer records. The position offers a salary of up to £32,000, with an OTE of circa £37,000.

Benefits

Car Benefit Scheme

Pension Scheme

Ongoing Training and Development

Family-Run Environment

Holiday Package

Qualifications

• Experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Excellent communication skills and customer focus.

Responsibilities

• Communicate with customers about service and repair work.
• Produce job cards on in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on estimated costs and timescales.

Skills

Customer Focused

Excellent Communicator

Ability to Upsell

Familiarity with Motor Dealership Software

Job description

Overview

We are currently advertising on behalf of an Automotive family-run Motor Trade Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Worplesdon area.

Benefits

• Car Benefit Scheme: Available for employees after successful completion of probation.
• Pension Scheme: Generous employer contributions offered.
• Ongoing Training and Development: Access to state-of-the-art training facilities to support your professional growth.
• Family-Run Environment: Enjoy working within a dealership that prioritises both customer and employee satisfaction.
• Holiday Package: 20 Days Holiday + Bank Holidays per annum.

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

Salary

Salary up to £32,000 with OTE of circa £37,000.

How to apply

To apply for this Service Advisor position, please forward your CV to Liam Buffenbarger quoting the job reference number or call our office for a chat about this position.

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