Service Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Wokingham; On-site; GBP 26,000 - 32,000; Full time

Job summary

A franchised Motor Trade main dealer group in Wokingham is seeking an experienced Service Advisor to join their busy team. The role offers a competitive salary of up to £30k with an OTE of £39k, requiring technical skills and strong interpersonal abilities.

Qualifications

• Proven experience as a Service Advisor (2+ years).
• Technical skills and experience are essential.
• Ability to build rapport and create lasting customer relationships.

Responsibilities

• Advising on technical queries and issues.
• Dealing with customers in a professional manner.
• Booking vehicles for service and informing customers of progress.
• Cross-selling repairs and parts.
• Finalising invoices upon completion of work.

Skills

Interpersonal Skills

Organisational Skills

Communication Skills

Technical Skills

Job description

Service Advisor

up to £30k basic with £39k OTE (uncapped earning potential)

Wokingham

Permanent/Full Time

Working Hours: Monday to Friday (8am – 6pm) / 1 in 4 Saturdays (8am – 2pm)

Our client, a franchised Motor Trade main dealer group in Wokingham area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!

Duties & Responsibilities:

• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.

Your Background & Skill:

• Proven experience working in a busy and demanding dealership, as a Service Advisor (2 years +)
• Technical skills and experience are essential.
• Well-presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.

For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt ACS Recruitment Consultancy.