Service Advisor

Auto Skills UK; West Yorkshire; On-site; GBP 30,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dedicated Service Advisor to join their expanding team in Brighouse. This role involves managing repair orders, keeping customers informed, and ensuring the workshop operates at peak productivity. The ideal candidate will possess exceptional communication skills and a strong background in customer service, with a passion for the motor trade. If you thrive in a fast-paced environment and are eager to contribute to a leading commercial dealer, this opportunity is perfect for you.

Qualifications

• Experience in the motor trade is essential for this role.
• Previous technical or mechanical background is advantageous.

Responsibilities

• Writing orders for repair work and monitoring the repair process.
• Ensuring workshop productivity by scheduling customer orders.

Skills

Excellent communication skills

Kerridge experience

Customer Service skills

Enthusiasm and hard working

Self-motivated

Team player

Technical / Mechanical background

Motor trade experience

Job description

SERVICE ADVISOR

Salary: £30,000 Per Annum

Working Hours: 0800am to 17.30pm Monday to Friday (Rotating Saturday Mornings)

Location: Brighouse

My client, one of the leading Commercial Main Dealers globally, is looking to expand their service department and requires an experienced Service Advisor for their Brighouse Depot.

Responsibilities of a Service Advisor

1. Writing orders for repair work
2. Monitoring the repair process and keeping all customers informed
3. Up-selling after sales services
4. Ensuring workshop is working to 100% productivity by scheduling customer orders

Skills and Qualifications of a Service Advisor

1. Excellent communication skills
2. Kerridge experience hugely beneficial
3. Second to none Customer Service skills
4. Enthusiasm and hard working
5. Self-motivated and a team player
6. Previous Technical / Mechanical background would be a clear advantage
7. Motor trade experience is essential