Service Advisor

ASI Recruitment Ltd; Waverley; On-site; GBP 30,000 - 35,000; Full time

Job summary

A prestigious automotive service team in the Cranleigh Area is seeking a proactive Service Advisor to manage customer interactions for luxury and performance vehicles. The ideal candidate will have trade experience in the automotive sector, excellent communication skills, and a commitment to customer satisfaction. A competitive salary of £30,000 - £35,000 and bonus potential up to £15,000 are offered, alongside a supportive working environment.

Benefits

Free onsite parking

Monday to Friday working hours

Supportive working environment

Qualifications

• Experience in the automotive sector, ideally within luxury vehicles.
• Ability to manage customer expectations effectively.
• Confidence in working independently.

Responsibilities

• Act as the main point of contact for customers.
• Coordinate repair and maintenance schedules with technicians.
• Assist in managing departmental profit and service opportunities.

Skills

Proven trade experience

Strong communication skills

Excellent organizational skills

Attention to detail

Basic IT skills

Tools

Automotive management software

Job description

“The sports car has become the symbol of freedom and escape from everyday life.”



Service Advisor

Basic Salary of £30k-£35k!

Profit Share Bonus up to £15k!

Premium Luxury and Performance Cars!

Cranleigh Area


We are looking for a proactive and experienced Service Advisor to join our prestigious automotive service team specializing in luxury and performance vehicles.

You will be the sole advisor managing the customer base for three highly skilled technicians, delivering exceptional service and ensuring smooth communication between customers and the workshop.



Key Responsibilities:

Act as the main point of contact for customers, managing service bookings, inquiries, and aftercare
Provide outstanding customer service, maintaining strong relationships and ensuring customer satisfaction
Liaise effectively between customers and technicians to coordinate repair and maintenance schedules
Accurately record customer information, service requirements, and vehicle details in the system
Assist in managing departmental profit by maximizing service opportunities and maintaining cost control
Work independently managing a busy workload and prioritizing customer needs efficiently
Support the smooth operation of the service department, ensuring deadlines and targets are met


Key Requirements:

Proven trade experience within the automotive sector, ideally within a luxury or performance vehicle environment
Strong communication and interpersonal skills, with the ability to manage customer expectations
Excellent organizational skills and attention to detail
Confidence in working independently and taking ownership of your role
Basic IT skills and experience with automotive management software is advantageous
A passion for customer service and delivering a premium experience


What We Offer:

Competitive basic salary of £30,000 - £35,000
Attractive bonus potential of up to £15,000 OTE based on profit share in the department
Free onsite parking
Supportive, professional working environment
Monday to Friday working hours, 8:15 AM – 5:30 PM


If you have trade experience and a commitment to delivering excellent customer service in a luxury automotive environment, we’d love to hear from you.



Apply now to join a dedicated team where you will have ownership of your customer base and play a key role in our service department’s success.



Other Opportunities

If you are looking for something else in the Automotive sector, please get in touch, as at ASI Automotive Recruitment, we make it our mission to find the right job for YOU!!



Referral Scheme

If you’re not a Service Advisor, but you know of someone who is and maybe interested we will pay £75 in vouchers of your choice for a successful recommendation. If you’re interested or know of someone that might be please get in touch.



Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

The job is based in the Cranleigh Area and our client would like you to have a commute you can carry out in the long term.

If you would like to know more about this exciting opportunity please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.