Service Advisor

Perfect Placement UK Ltd; Wales; On-site; GBP 27,000 - 30,000; Full time

Job summary

A reputable automotive recruitment agency in Wales seeks a Service Advisor to assist in a busy service department. The ideal candidate will provide top-tier customer service, have experience in a service advisor role, and be familiar with dealership software. This position offers a salary between £27,000 to £30,000 per annum with bonuses and extensive training provided.

Benefits

Access to bonuses worth circa £3,000+

22 days annual leave plus 8 bank holidays

Employee car benefit scheme

Manufacturer accredited training

Nest pension scheme

Fantastic career prospects

Qualifications

• Working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Customer-focused and an excellent communicator.
• Familiarity with using Motor Dealership Database Software.

Responsibilities

• Professionally communicate with customers about service and repair work.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs and timescales.

Skills

Customer Focused

Excellent communicator

Ability to upsell on service work

Familiarity with Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Narberth area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Starting salary will be between £27-30,000 per annum.
- Access to bonuses worth circa £3,000+ per annum (to be discussed further at application)
- 22 days annual leave plus the 8 bank holidays.
- No experience required - full on-the-job and system training will be provided!
- Loads of staff benefits: employee car benefit scheme, manufacturer accredited training, nest pension scheme and much more.
- Fantastic career prospects with a reputable car dealer group that has been operating in the UK for over 90 years.

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Working hours are Monday to Friday only; 8:30am to 5:30pm with a 30-minute lunch break.

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £27000 with OTE of circa £30000.

To apply for this Service Advisor position, please forward your CV to Harry Woodcock quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details