Service Advisor

Perfect Placement UK Ltd; Southampton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor in Southampton. The successful candidate will provide exceptional customer service and handle service and repair communications. A competitive salary of up to £30,000 plus bonuses is offered, alongside extensive training and benefits including a bonus structure, discounted services, and development opportunities.

Benefits

Competitive salary

Bonus Structure

Full Training and Development

Discounted MOT and servicing

Additional holiday for long service

Family car purchase schemes

Qualifications

• Experience in a Service Advisor role.
• Ability to upsell on service work.
• Familiarity with Motor Dealership Database Software.
• Full UK Driving Licence.

Responsibilities

• Communicate with customers regarding service work.
• Attend to customers during vehicle drop-off and collection.
• Produce job cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.

Skills

Customer Focus

Communication Skills

Upselling

Motor Dealership Software

Job description

We are currently advertising on behalf of an Automotive Main Car Dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Southampton area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- A Competitive Basic Salary
- A fantastic Bonus Structure
- Time of in Lieu when working for a Saturday giving you a 2.5-day weekend!
- Full Training and Development
- A supportive Management Structure
- Subsidised Manufacturer Car Purchase schemes for your family
- Discounted MOT and servicing
- Company Perkbox Scheme
- Long service additional holiday
- Future Development Opportunities with a Large Group
- Access to a large stock with regular deliveries

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
- Full UK Driving Licence – preferably clean.

Duties of role:

- Professionally communicate with customers about service and repair work required on their Vehicle
- Attending to customers when dropping off and collecting their vehicles.
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £40,000.

To apply for this Service Advisor position, please forward your CV to Kinga Csipetics quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details