Service Advisor

Perfect Placement UK Ltd; Slough; On-site; GBP 30,000 - 42,000; Full time

Job summary

An automotive recruitment agency is seeking a Service Advisor in Slough to enhance customers' experience in a busy service department. The role offers a basic salary of £30,000, with an OTE of £42,000. Responsibilities include communicating repair needs, producing Job Cards, and managing customer records. Candidates should have relevant experience and strong customer service skills. Join a premium brand in a supportive environment.

Benefits

Competitive salary

Premium brand environment

Monday to Friday schedule

Qualifications

• Working experience within a Service Advisor role is required.
• Proven ability to upsell on service work and service plans.
• Strong customer service skills and effective communication abilities.

Responsibilities

• Communicate professionally with customers regarding service and repair needs.
• Produce Job Cards using in-house computer systems.
• Update Customers and Vehicle Records as necessary.
• Prepare invoices and advise on estimated repair costs.

Skills

Customer focused

Excellent communication

Ability to upsell

Kerridge DMS experience

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive company who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Slough area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- £30,000 Basic Salary / £42,000 OTE
- Monday To Friday 8am - 6pm / Saturday Morning 8.30am - 12.30pm (1 In 2)
- Premium Brand Main Dealership Environment
- Kerridge DMS Experience & Main Dealer Aftersales Experience Required

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £42,000.

To apply for this Service Advisor position, please forward your CV to Dee Hogger quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details