Service Advisor

autoskills-uk; Saxon Street; On-site; GBP 25,000 - 33,000; Full time

Job summary

A leading car dealership in Birmingham is looking for an enthusiastic Service Advisor. You will arrange service bookings, ensure efficient workshop loading, and upsell services. Candidates must have previous experience, knowledge of DMS systems (Kerridge, 1 link, Pinnacle), and a full manual UK driving licence. This position offers a competitive salary and a supportive team environment.

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of Kerridge, 1 link, or Pinnacle systems.
• Experience in upselling services.

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading while attending to customer requirements.
• Upselling works and special offers/Service Plans.

Skills

Customer service skills

Upselling expertise

Team player attitude

Education

Full manual UK Driving Licence

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor
Basic Salary - £25,000
OTE - £33,000
Location - Birmingham

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Kelsey @ Auto Skills and quote job number: 47316