Service Advisor

Auto Skills UK; Rushmere St Andrew; On-site; GBP 30,000 - 36,000; Full time

Job summary

An automotive service company in Ipswich is seeking an experienced Service Advisor to handle bookings, ensure customer satisfaction, and promote upselling. Candidates must have prior advisory experience, knowledge of relevant systems, and a full manual UK driving license. This position offers a basic salary and OTE of £36,000, with no weekend hours.

Benefits

Long Service Award

Recommend a Friend Scheme

Employee Assistance Programme

Healthcare Plan

Qualifications

• Must have previous experience as a Service Advisor.
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System required.
• Previous experience Upselling is essential.
• Full manual UK Driving License is required.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading and customer satisfaction.
• Upsell works to be completed and promote special offers/Service Plans.

Skills

Previous experience as a Service Advisor

System knowledge of Kerridge / 1 link / Pinnacle

Experience in Upselling

Full UK Manual Driving License

Job description

Overview

Service Advisor
Basic Salary & OTE: £36,000 Depending On Experience
Hours: Monday - Friday NO WEEKENDS!!
Location: Ipswich

Benefits

• Long Service Award
• Recommend a Friend Scheme
• Employee Assistance Programme
• Healthcare Plan

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans.

Qualifications

• Must have previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving License - Subject to drivers check

If you are interested in this Service Advisor position, please contact Kieran @ Auto Skills and quote job number: 52471