Service Advisor

www.findapprenticeship.service.gov.uk - Jobboard; Pontypridd; On-site; GBP 28,000 - 33,000; Full time

Job summary

An automotive recruitment agency is seeking a Service Advisor in Pontypridd. The role requires strong customer service and communication skills. The ideal candidate should have experience in a Service Advisor position and be able to use dealership software. The package includes a starting salary of £28,500 with performance-related bonuses, extensive benefits, and manufacturer training opportunities.

Benefits

Performance-related bonuses

Company pension with 5% contribution

Private medical insurance

Life assurance

22 days of annual leave plus bank holidays

Access to manufacturer-accredited training

Qualifications

• Experience in a Service Advisor role.
• Able to upsell on service work and plans.
• Excellent communication skills required.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards using in-house systems.
• Update Customer and Vehicle Records.
• Advise on estimated costs and timescales for repairs.

Skills

Customer Focused

Excellent communication

Ability to upsell on service work

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Main Dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Pontypridd area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Starting salary of £28,500 per annum.
- Performance-related bonuses providing an uncapped on-target earnings of around £30,500 per annum.
- Company pension with 5% company contribution.
- Various additional benefits, including life assurance, private medical insurance, a staff well-being programme, and healthcare provisions.
- 22 days annual leave plus the 8 bank holidays and your birthday off.
- Access to manufacturer-accredited training.
- Workplace pension scheme.
- Opportunity to work with one of the UK's most popular car brands.
- Working hours from 8:00am-5:30pm, Monday to Friday.


Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,500 with OTE of circa £30,500.

To apply for this Service Advisor position, please forward your CV to Harry Woodcock quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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