Service Advisor

Auto Skills UK; Plymouth; On-site; GBP 27,000 - 29,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dynamic Service Advisor to join their team in Plymouth. This role offers an exciting opportunity to engage with customers, manage service bookings, and contribute to the success of a thriving car dealership. The ideal candidate will possess a strong background in service advisory roles, with proven upselling abilities and a solid understanding of DMS systems. Join a supportive environment where your contributions are valued, and take your career to the next level with this rewarding position.

Benefits

Life Assurance

Staff Discount

Staff Referral Scheme

Cycle to Work Scheme

Qualifications

• Previous experience as a Service Advisor is essential.
• Knowledge of DMS systems like Kerridge or Pinnacle is required.

Responsibilities

• Arrange Service Department bookings and manage customer requirements.
• Upsell services and ensure efficient workshop loading.

Skills

Service Advisor experience

Upselling skills

Customer service skills

Education

Full manual UK Driving Licence

Tools

Kerridge

1 Link

Pinnacle systems

Job description

Service Advisor
Basic Salary - £27,000 to £29,000
OTE - £36,000
Location - Plymouth

Benefits:
- Life Assurance
- Staff Discount
- Staff Referral Scheme
- Cycle to Work Scheme

Are you an enthusiastic, team player, hard-working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor:

1. Arranging Service Department bookings.
2. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
3. Upselling works to be completed and special offers/Service Plans.

Skills and Qualifications of a Service Advisor:

1. Must have previous experience as a Service Advisor.
2. Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System.
3. Previous experience in Upselling.
4. Full manual UK Driving Licence.

If you are interested in this Service Advisor position, please contact Ryan McArthur @ Auto Skills and quote job number: 49534.