Service Advisor

www.findapprenticeship.service.gov.uk - Jobboard; Ovingdean; On-site; GBP 26,000 - 28,000; Full time

Job summary

A prominent car dealership in Newcastle is seeking a motivated Service Advisor to enhance customer service operations. Responsibilities include arranging service bookings, ensuring workshop efficiency, and upselling services. Applicants must have prior experience in a similar role, knowledge of DMS systems, and a full manual UK Driving Licence. This role offers a competitive salary and career progression opportunities.

Benefits

Pension scheme

25 days holiday increasing with length of service

Career progression

Qualifications

• Previous experience as a Service Advisor required.
• Knowledge of DMS systems such as Kerridge, 1 Link, or Pinnacle.
• Full manual UK Driving Licence is necessary.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading while attending to customer requirements.
• Upsell works and service plans.

Skills

Customer service

Upselling

Knowledge of DMS systems

Teamwork

Tools

Kerridge

1 Link

Pinnacle

Job description

Service Advisor:
Basic Salary: From £26,000 to £28,000
OTE: Up to £34,000
Location: Newcastle
Hours: Monday to Friday 08:00-17:30, 1 in 2 Saturdays 08:00-12:00

Benefits:
-Pension scheme
-25 days holiday increasing with length of service
-Career progression

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

If you are interested in this Service Advisor position, please contact Lucy @ Auto Skills and quote job number: 51265