Service Advisor

The Solution Automotive Recruitment; Oldham; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is seeking an experienced Service Advisor to join their dynamic team in Oldham. In this role, you will be the first point of contact for customers, ensuring an exceptional customer experience in the Aftersales department. Your responsibilities will include checking vehicles in and out, liaising with customers, and promoting additional products and services. With a focus on delivering outstanding service, this position offers fantastic career prospects and further training opportunities. If you have a passion for customer service and a background in the automotive industry, this is the perfect opportunity for you!

Qualifications

• Experience in a customer service role, ideally within a franchised car dealership.
• Exceptional customer skills and ability to liaise with clients effectively.

Responsibilities

• Be the first point of contact for customers in the Aftersales department.
• Deliver exceptional levels of customer service and promote additional services.
• Work closely with the Workshop Controller and Service Manager.

Skills

Customer Service Skills

Communication Skills

Sales Skills

Automotive Knowledge

Education

Experience in Automotive Industry

Job description

Job description

Service Advisor

Franchised Motor Dealership

Oldham

Our client, a fantastic employer, well-established franchised dealer group, is looking to recruit an experienced Service Advisor.

Working Hours: Mon - Fri - 8am to 6pm - Can be flexible with start finish times
Sat - 8:30am - 1pm (1 in 3 Saturdays)

Salary: £28k+ Basic
£35k+ OTE (Uncapped and people earning MUCH more)

As a Service Advisor, you will be the first point of contact for customers in the Aftersales department. You will check vehicles in and out, liaise with customers ensuring the best possible customer experience, and secure future work as necessary. You will deal with customers' requirements for service and repair work in an efficient and courteous manner.

Key Responsibilities:

1. Carry out systematic follow-up, up-sell, and prospecting activities to maintain and build the volume of work for the service department.
2. Deliver exceptional levels of customer service.
3. Promote additional products and services.
4. Work with the Workshop Controller and the Service Manager.

You will have experience in the role, ideally within a franchised car dealership. Further training and development with HUGE career prospects will be provided.

Do you have exceptional customer skills or experience in a customer service advisor role? Apply in confidence today!

Who are you applying to?

The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long-standing relationships. If you are a skilled and experienced Automotive candidate, we want to hear from you, and rest assured, you'll be dealing with a person, not just a consultant!

Unfortunately, due to the volume of applications we receive, we can only respond to candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.

Job Skills: Service Advisor, Aftersales Advisor, Service, Aftersales, cars, vehicles.