Service Advisor

Perfect Placement UK Ltd; Oldbury; On-site; GBP 27,000 - 32,000; Full time

Job summary

A premier automotive service provider in Oldbury is looking for a skilled Service Advisor to enhance customer service in their busy department. Responsibilities include handling customer service inquiries, job card management, and invoice preparation. The ideal candidate has experience in a similar role and is proficient in upselling services. A competitive salary of up to £32,000 with OTE around £36,000 is offered, along with various employee benefits.

Benefits

33 days of annual leave

Enhanced maternity, paternity, and adoption pay

Career development programs

Exclusive discounts

Volunteer day off

Supportive work environment

Qualifications

• Proven experience as a Service Advisor in the automotive sector.
• Ability to upsell services effectively.
• Strong communication and customer-focused skills.

Responsibilities

• Communicate with customers about their service needs professionally.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records accurately.
• Prepare and complete invoices for services rendered.

Skills

Customer service

Communication

Upselling

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Main Dealer who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Oldbury area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- 33 days of annual leave (including bank holidays) to support your work-life balance
- Enhanced maternity, paternity, and adoption pay schemes
- Comprehensive career development plans with access to specialist training programs
- Exclusive discounts on car schemes, gym memberships, and high street retailers
- Recognition for long service milestones and a supportive work environment
- One paid day per year to volunteer in your community, supporting personal fulfilment
- A diverse, inclusive workplace where your contribution is valued and respected

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £32,000 with OTE of circa £36,000.

To apply for this Service Advisor position, please forward your CV to Archie Lawson quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details