Service Advisor

www.findapprenticeship.service.gov.uk - Jobboard; Nottingham; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading automotive service provider in Bletchley is seeking an experienced Service Advisor to join their team. The ideal candidate will have a strong focus on customer service, experience with DMS systems like Kerridge, and a full clean UK Driving Licence. This role involves handling bookings, managing customer requirements, and maximizing sales opportunities. Competitive salary with potential earnings of up to £32,000 OTE.

Qualifications

• Must have previous experience as a Service Advisor.
• Ability to thrive within a busy service department.
• Must have a full clean UK Driving Licence.

Responsibilities

• Take Service Department bookings.
• Ensure efficient workshop loading.
• Meet and greet service customers.

Skills

Customer service

Up-selling

Technical issue handling

Tools

Kerridge

1 link

Pinnacle systems

Job description

SERVICE ADVISOR
Basic Salary - £26,000
OTE - £32,000
Location - Bletchley

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Kelsey White @ Auto Skills and quote job number: 43333