Service Advisor

Perfect Placement UK Ltd; Norwich; On-site; GBP 28,000 - 36,000; Full time

Job summary

A leading automotive service provider in Norwich is recruiting a high-performing Service Advisor to assist in their busy Service Department. The role involves communicating with customers about service requirements, updating records, and producing Job Cards. The ideal candidate will have experience in a Service Advisor role and excellent communication skills. Competitive salary up to £28,000, with OTE around £36,000, and various benefits included.

Benefits

Paid overtime for Saturday work

Long-term career progression opportunities

Supportive team environment

Ongoing training and development

Qualifications

• Experience as a Service Advisor is required.
• Ability to upsell on service work and plans.
• Excellent communication skills with a customer focus.

Responsibilities

• Communicate professionally with customers about service work.
• Produce Job Cards using in-house systems.
• Update customer and vehicle records.

Skills

Customer Focus

Excellent Communication

Upselling Skills

Tools

Motor Dealership Database Software

Job description

We are currently advertising on behalf of an Automotive Main Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Norwich area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Paid overtime for Saturday work (1 in 4 rota)
- Long-term career progression opportunities within a respected brand and dealer group
- Supportive, friendly team environment
- Ongoing training and development

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,000 with OTE of circa £36,000.

To apply for this Service Advisor position, please forward your CV to Danielle Axtell-Carty quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details