Service Advisor

Perfect Placement UK Ltd; Northampton; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading automotive recruitment agency is seeking a high-performing Service Advisor in Northampton. Candidates will need experience in a similar role, strong communication skills, and a focus on customer service. The offered salary is up to £28,500 with OTE around £34,000.

Benefits

Opportunities for Career Progression

Commission and Bonus Structure

Manufacturer Training and Development Opportunities

Life Insurance

Cycle to Work Scheme

Qualifications

• Experience in a Service Advisor role desired.
• Ability to upsell on service work and service plans.
• Customer-focused with excellent communication skills.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards on in-house computer systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timescales.

Skills

Customer focused

Excellent communication

Experience in a Service Advisor role

Ability to upsell on service work

Familiarity with motor dealership database software

Job description

Overview

We are currently advertising on behalf of an Automotive dealership who are recruiting for a Service Advisor to assist in their busy Service Department in the Northampton area. Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide the best level of customer service.

Benefits

• Opportunities for Career Progression
• Commission and Bonus Structure
• Manufacturer Training and Development Opportunities
• OTE of £34,000+
• Life Insurance
• Cycle to Work Scheme

Requirements

• Experience in a Service Advisor role
• The ability to upsell on service work and service plans
• Customer focused and an excellent communicator
• Familiarity with using motor dealership database software

Duties of the role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update customers and vehicle records
• Prepare and complete invoices
• Advise customers on estimated costs of repairs and timescales of work due to be completed
• Other ad-hoc duties as the role requires

Salary

Salary of up to £28,500 with OTE circa £34,000.

How to apply

To apply for this Service Advisor position, please forward your CV to Tom Thacker quoting the job reference number or call our office for a chat about this position.