Service Advisor

Perfect Placement UK Ltd; North East; On-site; GBP 30,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor in the Norwich area. The ideal candidate will have experience in a similar role and a strong customer service focus. Responsibilities include communicating with customers regarding vehicle service, using in-house computer systems, and preparing invoices. Competitive salary of up to £30,000 with OTE of circa £36,000 is offered.

Benefits

Attractive bonus scheme

Ongoing training and support

Long-term career progression

Qualifications

• Experience in a Service Advisor role is essential.
• Proven ability to upsell on service work.
• Strong customer service skills required.

Responsibilities

• Communicate with customers regarding service and repairs.
• Produce Job Cards using computer systems.
• Update Customer and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customers on repair costs and timelines.

Skills

Customer Focused

Excellent Communication

Ability to Upsell

Familiarity with Motor Dealership Software

Job description

Overview

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Norwich area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• £30,000 basic salary
• with strong earning potential
• Mon–Fri 8:00–6:00 working hours
• 1 in 4 Saturday mornings, paid at overtime rate
• Ongoing training and support
• Long-term career progression within a respected dealer group
• Attractive bonus scheme

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £36,000.

To apply for this Service Advisor position, please forward your CV to Danielle Axtell Carty quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details