Service Advisor

Perfect Placement; Newport; On-site; GBP 26,000 - 35,000; Full time

Job summary

A reputable automotive recruitment agency is seeking a Service Advisor in Newport. You will coordinate customer service and repair work, managing records and invoicing. The ideal candidate has service experience, excels in customer communication, and can upsell services. Competitive salary up to £26,500 with OTE of approximately £35,000. Apply via CV to Harry Thaxton-Woodcock.

Benefits

Performance bonuses up to £8,000

25 days annual leave plus bank holidays

Workplace pension scheme

In-house training and guidance

Discount gym memberships and various retail discounts

Qualifications

• Working experience within a Service Advisor role.
• Excellent customer communication abilities.
• Capability to upsell on service work.

Responsibilities

• Communicate with customers about service and repair work.
• Produce Job Cards using in-house systems.
• Update Customers and Vehicle Records.
• Advise Customers on estimated repair costs.

Skills

Customer Focused

Excellent communicator

Ability to upsell

Familiarity with Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive prestige franchise-approved car dealership, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Newport area.

Benefits

• Basic salary is up to £26,500 per annum depending on experience


• Up to £8,000 in performance bonuses available, which will be guaranteed for 3 months


• 25 days annual leave plus the 8 bank holidays


• CBS (Car Buyer Scheme) available


• Workplace pension scheme


• Access to in-house guidance and manufacturer-accredited training


• Various additional company benefits, including discount gym memberships, RAC membership discount, CBS car scheme, eye test/optical equipment contributions, and a retail shopper portal which provides discounts to a huge range of retail outlets


• Fantastic career development prospects with an industry-leading premium brand and a nationwide company operating for over 40 years that is recognised as a "Best Place to Work" by Glassdoor

Working Hours

Monday to Friday 8:00am to 6:00pm with a 1-hour lunch break, and 1 in 6 Saturday mornings 8:30am to 1:00pm paid additionally at overtime.

Requirements

• A working experience within a Service Advisor role


• The ability to upsell on service work and service plans


• Customer Focused and an excellent communicator


• Familiarity with using Motor Dealership Database Software

Duties

• Professionally communicate with customers about service and repair work required on their vehicle


• Produce Job Cards on in-house computer systems


• Update Customers and Vehicle Records


• Prepare and complete Invoices


• Advise Customer on estimated costs of repairs and timescales of work due to be completed


• Other Ad-Hoc Duties as the role requires

Compensation and How to Apply

For your hard work, our client is offering a salary of up to £26,500 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock, quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK's Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today. Perfect Placement UK Ltd - See our website for details