Service Advisor

Perfect Placement UK Ltd; London; On-site; GBP 34,000; Full time

Job summary

An automotive dealership is seeking a Service Advisor to join their busy service department in Croydon. The ideal candidate will provide excellent customer service, have experience in a similar role, and be able to upsell. The position offers a salary up to £34,000 and includes various benefits such as 20 days of holiday, social events, and a supportive work environment.

Benefits

20 Days Holiday + Bank Holidays

Close-knit customer service team

Excellent working environment

Social events and team building exercises

Qualifications

• Experience in a Service Advisor role is required.
• Ability to upsell on service work and plans.
• Must be customer focused with strong communication skills.

Responsibilities

• Communicate with customers about service and repair work.
• Produce job cards using in-house systems.
• Update customer and vehicle records.
• Prepare and complete invoices.
• Advise customers on costs and timescales.

Skills

Customer Focused

Excellent Communication

Ability to Upsell

Familiarity with Motor Dealership Software

Job description

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Croydon area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

- Salary up to £34,000 DOE
- 20 Days Holiday + Bank Holidays
- Joining a close-knit, long-standing customer service team
- Working in a fast paced and rewarding automotive workshop business
- Excellent working environment; not only does our client strive to ensure the working place is an enjoyable one, they also organise social events and team building exercises.

Requirements:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

Duties of role:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £34000.

To apply for this Service Advisor position, please forward your CV to Alex Perrin quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details