Service Advisor

Richard Abson Group; Llandudno Junction; On-site; GBP 31,000 - 37,000; Full time

Job summary

An established industry player is seeking a passionate Service Advisor/Receptionist to join their prestigious dealership. This role offers a fantastic opportunity to engage with customers, providing them with essential information and updates about their vehicles. With a competitive salary structure and uncapped bonuses, you will thrive in a supportive environment that values your growth and development. As the company embraces the future of hybrid and electric vehicles, you will play a key role in ensuring customer satisfaction and service excellence. If you are enthusiastic about customer service and eager to advance your career in a dynamic setting, this position is perfect for you.

Qualifications

• Mindset focused on customer service and sales.
• Minimum 1 year experience in a similar role.

Responsibilities

• Assist customers with enquiries and provide updates on vehicles.
• Sell Service Plans and additional services.

Skills

Customer Service

Sales

Technical Information Assistance

Tools

Kerridge

1Link

Job description

Role - Service Advisor/Service Receptionist

Salary - £31,500 basic OTE £36,500

Location - Llandudno

Richard Abson Group are helping a prestige car dealership in Llandudno to find a quality Service Advisor / Service Receptionist.

The business is a well-known and reputable dealer group in the area, working with several brands. They’re offering progression, support, and fantastic training.

This is an amazing opportunity to work with a hugely successful, prestige brand and supported by an outstanding employer, who are willing to continually invest in your training and development as the brand moves towards the new hybrid and electric era and continues to remain relevant and at the top of their game.

As a Service Advisor / Service Receptionist, you will be assisting customers with enquiries, technical information, and providing progress updates on their vehicles, as well as sales of Service Plans and additional services.

Requirements to be considered for the role of Service Advisor / Service Receptionist:

1. At least 1 year’s experience in the same role or similar (within the main dealer network).
2. Enthusiasm and passion about customer service and sales.
3. Use of Kerridge and 1Link (preferred).

Salary and working hours: The business is offering a competitive basic salary of up to £31,500, with additional (uncapped) bonuses for hours sold, up/cross-sales, and service plan sales - earning between £36,500 - £37,500. Working hours are Monday to 8am-5pm or 9am-6pm and a very good weekend rota!

If this role is of interest to you, then please APPLY NOW! Or contact Jake Jones at Richard Abson Group.