Service Advisor

Williams Motor Group; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading family-run business, Williams Motor Group, seeks a dedicated Service Advisor to join their prestigious team in Liverpool. The ideal candidate will possess excellent customer service skills, experience within an automotive retail environment, and a full clean driving licence. The role offers a competitive salary and a range of employee benefits.

Benefits

Up to 27 days holidays plus 8 bank holidays

Life assurance cover

Annual children’s Christmas party & staff party

Onsite parking

Qualifications

• Experience in a similar role within an automotive retail environment.
• Full clean driving licence.
• Excellent communication skills.

Responsibilities

• Deliver exceptional customer service to clients.
• Work in a team-oriented environment focusing on customer needs.
• Maintain knowledge of vehicle features and services.

Skills

Customer Service

Communication

Teamwork

Job description

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As a family business with more than one hundred years of experience, the Williams Group is one of the leading suppliers of prestige vehicles, delivering exceptional sales and aftersales services—the best in the North West. As a long-established professional business, we are continually developing to meet the changing needs of the retail landscape using industry-leading practices and the latest technologies.

We take great pride in delivering excellent service to our customers at all times. With this in mind, the role of every staff member is incredibly important, and we are proud to employ some of the best people in the industry. When you join the Williams family, you will receive progressive and innovative training to help you develop skills that will stand you in good stead for a long and successful career with us.

Working hours: 8:00am – 6:00pm, Monday to Friday (45 hours), plus Saturdays 8:30am – 12:30pm on a rota basis.

As a service advisor, you should have experience working in a similar role within an automotive retail environment with a prestige brand. A full clean driving licence is essential. You will be an excellent communicator with exceptional customer service skills. We also expect you to be a team player who is continually focused on the needs of the customer. We offer excellent working facilities, a competitive salary, and a range of employee benefits including:

• Up to 27 days holidays (based on length of service), plus 8 bank holidays
• Life assurance cover
• Annual children’s Christmas party & staff party
• Onsite parking

So, if you are a talented, motivated, customer-focused individual looking to work for a prestigious company with strong family values, please apply now.

Please note that if you do not hear from us within two weeks of submitting your application, unfortunately, you have been unsuccessful.

Williams Liverpool

Working Hours: Full Time

Location: Williams Liverpool

Salary: On Application

Benefits: We offer excellent working conditions, a highly competitive salary, bonus scheme, and a host of other employee benefits.

Closing Date: 02/08/2024