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Service Advisor

Ethos Foundation

Kingston upon Hull

On-site

Full time

Yesterday

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An established industry player is seeking a Service Advisor to join their Aftersales Department. This role is pivotal in ensuring a seamless service experience for customers, acting as the main point of contact between clients and the workshop team. Responsibilities include managing customer relationships, overseeing service processes, and ensuring high-quality customer care. The ideal candidate will possess strong computer skills, attention to detail, and a proactive attitude. Join a team that values hard work and customer satisfaction, and contribute to continuous improvement in a dynamic environment.

Previous experience in the motor industry preferred but not essential.
Strong computer skills and excellent attention to detail are crucial.

Manage customer paperwork and administrative tasks effectively.
Communicate with customers throughout the service or repair process.

Customer Service Skills

Attention to Detail

Proactive Attitude

Computer Skills

No formal qualifications required

Service Advisor - Aftersales Department

Location - Hull

Pay - 12.50 per hour

Hours 8am - 5pm

Mon - Fri (occasional weekend availability)

Temporary to Permanent

As a Service Advisor, you will be the key point of contact between our customers and the workshop team, ensuring a smooth, efficient, and high-quality service experience. Your role will involve managing customer relationships, overseeing service processes, and delivering exceptional customer care at all times.

Key Responsibilities

Managing customer paperwork and administrative tasks
Maintaining a high standard of cleanliness and organization
Communicating with customers throughout the service or repair process
Processing payments and following up on outstanding actions

What We're Looking For

Previous experience in the motor industry or as a Service Advisor (preferred, but not essential)
No formal qualifications required
Strong computer skills
Excellent attention to detail
A proactive attitude with a drive to meet goals and deliver results
Outstanding customer service skills
Ability to work well under pressure

Join us and be part of a team that values hard work, customer satisfaction, and continuous improvement!

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Service Advisor

Ethos Foundation

Kingston upon Hull

On-site

Full time

Job summary

Qualifications

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Job description