Service Advisor

Perfect Placement UK Ltd; Kettering; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Service Advisor in Kettering to assist in their busy Service Department. The ideal candidate will provide excellent customer service, upsell service work, and have experience with Motor Dealership Database Software. The position offers a salary of up to £30,000 with OTE of circa £36,000.

Qualifications

• Previous experience in a Service Advisor or similar role within the motor trade is preferred.
• Ability to upsell on service work and service plans.
• Familiarity with using Motor Dealership Database Software.

Responsibilities

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs of repairs and timescales.

Skills

Customer Focused

Confident upselling

Excellent communicator

Tools

Motor Dealership Database Software

Job description

Overview

We are currently advertising on behalf of an Automotive Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Kettering area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• A friendly, professional manner with a passion for great customer service
• Confident upselling skills and the ability to clearly explain technical details
• Ambition to develop and progress into future management roles
• Previous experience in a Service Advisor or similar role within the motor trade is preferred

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

Salary

For your hard work, our client is offering a salary of up to £30,000 with OTE of circa £36,000.

How to apply

To apply for this Service Advisor position, please forward your CV to Tom Thacker quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

Perfect Placement UK Ltd – See our website for details