Service Advisor

autoskills-uk; Hyndburn; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading automotive service company in Accrington is seeking a Service Advisor to manage bookings and meet customer needs. The ideal candidate will have at least 2-3 years of experience in a similar role and familiarity with DMS systems. Competitive salary and benefits include parking and employee discounts. Candidates must hold a full UK Driving Licence.

Benefits

Parking

Car benefit scheme

Employee discounts

Qualifications

• 2-3 years of experience as a Service Advisor.
• Knowledge of relevant DMS systems is essential.
• Experience in upselling is preferred.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading and meet customer requirements.
• Upsell works and updates to customers.

Skills

Service Advisor experience

Knowledge of Kerridge / 1 link / Pinnacle systems

Upselling experience

Full manual UK Driving Licence

Job description

Overview

Service Advisor
Location: Accrington
Hours: Monday to Friday 08:00-18:00, every other Saturday 08:00-13:00
Basic Salary: £28,500
OTE: £34,000

Benefits

• Parking
• Car benefit scheme
• Employee discounts

Responsibilities

• Arranging Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
• Upselling works to be completed and special offers/Service Plans

Skills and Qualifications

• Must have 2-3 years'' previous experience as a Service Advisor
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Previous experience Upselling
• Full manual UK Driving Licence

How to apply

If you are interested in this Service Advisor position, please contact Lucy @ Auto Skills and quote job number: 50842